No heat? Leaking boiler? Don't panic. Our local Gas Safe engineers are on standby 24 hours a day, ready to dispatch to your home immediately.
0800 123 4567Not all faults require an emergency call-out. However, if you are experiencing any of the following, call us immediately.
If you smell gas, turn off your supply at the meter immediately, open windows, do not use electrical switches, and call us.
Water pouring from the boiler can cause catastrophic electrical damage and ruin your home's structural integrity.
A complete loss of heating and hot water during winter is extremely dangerous, especially for the elderly or young children.
Our vans carry hundreds of spare parts, meaning we resolve 90% of emergencies on the very first visit.
No hidden emergency extortion fees. We tell you the hourly rate upfront before we dispatch the van.
Every engineer is fully vetted, highly trained, and legally certified to handle dangerous gas appliances safely.
Because we are locally based, we don't get stuck in hours of traffic. When you call, we get there fast.
Call our 24/7 hotline. You'll speak to a human, not a robot. We assess the danger immediately.
The nearest Gas Safe engineer is routed to your property, aiming to arrive within 60 minutes.
Upon arrival, our first priority is isolating gas and water to make your property completely safe.
We diagnose the fault and replace the broken parts. Your heating and hot water are restored.
Usually a faulty pump, printed circuit board (PCB), or internal water leak causing a short circuit.
Your boiler pressure drops to zero constantly, indicating a failed expansion vessel or a burst hidden pipe.
You can hear the boiler trying to click and ignite, but no flame catches. Often a blocked pilot light or gas valve issue.
Flashing red lights and manufacturer error codes (e.g., EA, F75, F22). We have the diagnostic manuals for all models.
Your boiler won't turn off, or won't turn on, because the wireless receiver has failed and is sending incorrect signals.
In extreme winter, the external pipe freezes solid, causing exhaust gases to back up and shut down the boiler safely.
Our engineers are awake, fully equipped, and ready to fix your boiler right now.
0800 123 4567